Employers usually have a number of questions about the Fair Labor Standards Act (FLSA), which governs wage and hour rules – when and how employers are obligated to pay employees for time worked or not worked under law. Here are answers to 3 frequently asked questions about issues related to FLSA.
How to Manage FMLA Intermittent Leave: 7 Strategies
There is probably no task more cumbersome for HR professionals than managing intermittent leave under the Family Medical Leave Act (FMLA). Intermittent leave allows qualified employees to take FMLA leave in small blocks of time (such as one hour) versus one block of 12 weeks.
An Employer’s Guide to Social Media & Mobile Device Policies
As new technology continues to shape the workplace and the use of social media and mobile devices at work becomes more widespread, organizations must create and enforce employment policies to protect themselves from the risks and liabilities associated with these new applications for working. Here’s a short guide which contains important tips and guidelines for creating social media and mobile device policies.
3 Keys to Good Customer Service
Good customer service is the heart of every business. It flows from employees who engage internal and external customers, meet their needs, and exceed their expectations. Good customer service creates a “wow” experience for your customers, leaves a positive impression, encourages repeat business, and ideally refers other customers to your organization. So how do you get your employees on-board? Here are 3 critical elements of good customer service.
4 Questions Every Manager Needs to Answer
Successful, effective performance management by managers essentially boils down to simply answering 4 key questions for your employees.
Drug Testing Policies in the Workplace
Drug testing has become a hot button political issue with the 2012 report by the National Conference of State Legislatures that 28 states across the country have either considered or passed legislation establishing drug testing requirements for individuals enrolled in various types of public assistance programs, including unemployment benefits. The constitutionality of many of these laws is currently in question, but what do drug testing policies look like outside of the realm of the State?
10-Step Guide for Your Company Summer Picnic
The annual company summer picnic or outing is a tradition for many organizations and a time to get creative to give your staff and their families a memorable experience. We’ve compiled a 10-step guide to creating a fun and unforgettable summer picnic for your employees which includes suggestions for possible local venues, entertainment, activities, food, and tips for managing the logistics.
How to Pay a Fair Salary: 5 Principles
It probably seems like some of your employees are never satisfied with their salaries and that fair pay is always an issue needing to be addressed with either job applicants or current employees. If your organization and its managers haven’t heard the following questions and complaints from your current or prospective workforce, consider yourself among the lucky few…
7 Things You Might Not Know About Salary Survey Data
Being a well-versed salary survey user is an important part of managing employee compensation at your organization. After all, salary surveys are the leading source for setting pay rates.
The Best Solution to Managing Salary Costs
Like most employers, you’ve probably been faced with the challenge of how to manage rising salary increase budgets, reward high performers, and sustain your organization’s financial health by meeting and exceeding margins achieved in past years. How do you manage these critically important yet competing demands? The best solution is to develop a variable pay program.
What is the Difference Between an MCO and a TPA?
If you are responsible for your workers’ compensation program, it is important to have a fundamental understanding of the roles of a MCO and a Workers’ Compensation Third Party Administrator (TPA). MCOs and TPAs play unique roles in helping employers control workers’ compensation costs.
