HR Insights Blog

Meet Dalithia Smith, a people-first leader who believes confidence, continuous learning, and strategic thinking are the keys to helping organizations thrive through change. As Chief Human Resources Officer at Oatey, Dalithia leads people strategy for an organization focused on growth, innovation, and long-term success. Her work centers on helping employees develop the confidence, judgment, and … Read more

A good employee just gave their notice, and you’re sitting with the question that always follows: What would have kept them? If this sounds familiar, you’re not alone. A recent Paycor analysis found that 51% of US workers were watching for or actively seeking a new job. The Work Institute’s 2024 Retention Report found that … Read more

Meet Dr. James Voos, the leader behind one of the most expansive sports medicine programs in the country, connecting professional sports, healthcare innovation, youth athletics, research, and community wellness across Northeast Ohio. As Chair of Orthopedic Surgery at University Hospitals and Head Team Physician for the Cleveland Browns, Dr. Voos oversees a growing network that … Read more

ERC would like to announce the retirement of Chris Kutsko, Vice President of Strategic Accounts. Chris’ remarkable career has been instrumental in helping to shape ERC’s growth, client relationships, and training services for more than 20 years.  Chris officially joined ERC in 2005, but her impact began long before her first day. At the time, … Read more

Meet Brian Barren, President of Business Operations for the Cleveland Guardians, where he oversees everything beyond the field of play, from revenue growth and fan experience to talent strategy, culture, and community impact. Brian stepped into the organization after more than two decades at Procter & Gamble, bringing a strong background in sales, strategy, and … Read more

If HR in your organization is currently “owned” by a mix of leaders, office/admin staff, finance, or operations, or you’re feeling the growing pains of not enough HR capacity, this guide is meant to help you decide what to do next. The two next steps we’re going to explore are: 1) HR Self-Assessment: Are you … Read more

What happens when pay rises without a clear link to performance, role growth, or business impact? Organizations start paying more but getting less in return. Payroll costs climb faster than results. Employees remain highly compensated for responsibilities they no longer carry. Raises get approved because they feel easier than addressing performance issues. Over time, compensation … Read more

It’s easy to lump all outside HR help into one bucket, but HR outsourcing and HR consulting are not the same thing. Here’s the simple version: HR outsourcing helps you get HR work done.HR consulting helps you address a specific HR problem, challenge, or project. The right choice depends on whether you need ongoing capacity, … Read more