ERC is a leading provider of supervisor training and leadership development. We offer comprehensive training solutions that are proven to help leaders at all levels drive business results. From executives to mid-level leaders to first-time supervisors, our robust suite of training programs equips employees with the skills they need to succeed in their specific roles and advance in their careers. We work with organizations to create a customized training solution, and we deliver the courses virtually and in-person nationwide.

Emerging Leaders

Regardless of their tenure with your organization, you’ve spent considerable time and resources on the recruitment and development of your employees. Now let ERC’s professional instructors help them transition easily into your work environment. This series will identify professional etiquette in and out of the workplace, tactics for dealing with various generations and personalities, how to communicate professionally, and more.

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Supervisors

Research shows that over half of new managers and supervisors receive little or zero training before assuming their new roles. As a result, these individuals must face new conflicts and challenges head-on and without any preparation. Through our popular Supervisory Training, your supervisors will gain a better understanding of their roles and learn how to become more effective supervisors.

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Middle Management

Middle managers are the linchpin in today’s collaborative work environment. These individuals must manage up and down, think strategically, and solve problems across departmental or divisional lines. This training addresses key issues that managers face and helps them learn the necessary skills for leading, thinking critically, coaching direct reports, understanding emotional intelligence, and recognizing the signs that will help retain and engage talent.

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Senior Leaders

Our senior leadership team training series helps participants discover what it takes to achieve the ultimate competitive advantage of teamwork. This program is for all senior leadership teams or any in-tact team that needs to improve their ability to work together.

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Leadership Coaching

Leadership coaching employs actionable coaching strategies, enabling leaders to gain a comprehensive understanding of their strengths and areas for development. This hands-on approach enhances their effectiveness significantly. Often, this process is supported by a 360-degree assessment, which forms the foundation for creating and executing a practical, skill and behavior-focused action plan.

Leadership & Interaction Coaching

All Training Courses

Thousands of organizations turn to ERC for customized learning and development solutions. We offer engaging, instructor-led training programs on over 100 topics that can be delivered in-person at ERC, at your organization or location of choice, and virtually.

See Courses

Emerging Leaders

Regardless of their tenure with your organization, you’ve spent considerable time and resources on the recruitment and development of your employees. Now let ERC’s professional instructors help them transition easily into your work environment. This series will identify professional etiquette in and out of the workplace, tactics for dealing with various generations and personalities, how to communicate professionally, and more.

Learn More

Supervisors

Research shows that over half of new managers and supervisors receive little or zero training before assuming their new roles. As a result, these individuals must face new conflicts and challenges head-on and without any preparation. Through our popular Supervisory Training, your supervisors will gain a better understanding of their roles and learn how to become more effective supervisors.

Learn More

Middle Management

Middle managers are the linchpin in today’s collaborative work environment. These individuals must manage up and down, think strategically, and solve problems across departmental or divisional lines. This training addresses key issues that managers face and helps them learn the necessary skills for leading, thinking critically, coaching direct reports, understanding emotional intelligence, and recognizing the signs that will help retain and engage talent.

Learn More

Senior Leaders

Our senior leadership team training series helps participants discover what it takes to achieve the ultimate competitive advantage of teamwork. This program is for all senior leadership teams or any in-tact team that needs to improve their ability to work together.

Learn More

Leadership Coaching

Leadership coaching employs actionable coaching strategies, enabling leaders to gain a comprehensive understanding of their strengths and areas for development. This hands-on approach enhances their effectiveness significantly. Often, this process is supported by a 360-degree assessment, which forms the foundation for creating and executing a practical, skill and behavior-focused action plan.

Leadership & Interaction Coaching

All Training Courses

Thousands of organizations turn to ERC for customized learning and development solutions. We offer engaging, instructor-led training programs on over 100 topics that can be delivered in-person at ERC, at your organization or location of choice, and virtually.

See Courses

Training Format & Delivery Methods

ERC offers leadership development programs and professional development courses for companies nationwide, both online and in-person.

Onsite Training

Onsite Training

Onsite training programs are best suited for groups with no more than 25 employees and can be delivered in person at your organization, virtually via online sessions, or at a location of choice. We will work with you to develop a customized program that addresses your organization’s unique leadership skills development needs. Led by experienced instructors, our onsite courses are presented in a traditional classroom format to encourage group discussion and facilitate knowledge transfer.

Virtual Training

Virtual Training

ERC offers comprehensive leadership and management development courses and series on select dates throughout the year. The open enrollment training programs cater to individuals and organizations that wish to send small groups with no more than 10 employees. Delivered through live online courses, our training features live instruction in a small group setting. Through this delivery method, future leaders discuss real-life scenarios, engage with the instructor, and develop applicable skills.

On-Demand Training Videos

On-Demand Training Videos

Get access to our collection of 124 on-demand training videos that prepare entry-level professionals with the foundational skills that they need to succeed in their roles and at your organization. This collection of quick and informative videos covers a range of foundational skills and topics, including management, communication, teamwork, change management, and critical thinking.

Benefits of Supervisory & Leadership Development

Engages & Retains Talent

Employee turnover is costly. Research shows that employees are more likely to stay at an organization that invests in their professional development and advancement. By providing leadership training to supervisors and managers, organizations demonstrate a commitment to the career advancement and growth of their employees.

Improves Employee Performance

Employees who are promoted to managerial or leadership roles perform better when they are provided job-related training. Leadership training goes beyond traditional management skills, delving into soft skills that are crucial for effective team leadership. Through interactive workshops and practical scenarios, participants learn how to navigate complex interpersonal dynamics, enhance emotional intelligence, and foster a positive work environment.

Improves Team Performance

Leadership training serves as a key ingredient in boosting team performance, particularly for supervisors and managers tasked with the responsibility of building high-performing teams. Our training provides leaders with tools to understand and effectively manage diverse team roles, ensuring that each member is utilized and aligned with the team's goals.

Increases Organizational Efficiency

Effective leaders help drive a culture of continuous improvement and organizational efficiency. Their ability to adapt quickly and strategically ensures a positive impact on the organization, allowing it to not only meet but also exceed goals and standards.

Strategies for coaching individual contributors

Leadership training equips supervisors and managers with skills to align their team's objectives with the broader goals of the organization. This alignment is key to driving organizational performance, as it ensures that every action and decision at the team level is connected to the company's long-term vision.

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Who Benefits from Leadership Training?

Newly promoted supervisor

Supervisors

Effective leadership training is critical for those in supervisory positions, equipping them with the skills to guide teams towards success and drive organizational growth.

Supervisor who has never been in formal training

Managers

Management courses in leadership training provide managers with the tools and insights necessary to lead effectively, enhancing their ability to inspire teams and drive organizational success.

Supervisor who wants to develop leadership skills

Anyone in a Leadership Position

Leadership training is also crucial for current leaders, improving their leadership competencies and ensuring their continued growth and effectiveness in guiding the organization.

Training Topics and Skills

ERC's Supervisory & Leadership development programs help attendees develop a wide variety of leadership, management, and soft skills. With training for everyone from new supervisors to experienced leaders, our programs equip employees with the skills they need to succeed in their specific roles.

Effective Communication

Dealing with different generations and personalities

Conflict management and resolution strategies

Performance management, including evaluating performance and providing feedback

Leadership during organizational change

Problem-solving and decision-making skills

Fostering diverse talent and perspectives using inclusive leadership

Working with and leading high-performing teams

Bridging the gap between senior leadership and management

Engaging and retaining talent

Understanding team dynamics and building team trust

Delegating, supporting, and directing

Identifying and applying leadership styles

Strategies for coaching individual contributors

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