
Ever wonder how employers select a perfect match for a job? In our research, their secret lies in using certain hiring methods to select the right employees, specifically these four practices.

Ever wonder how employers select a perfect match for a job? In our research, their secret lies in using certain hiring methods to select the right employees, specifically these four practices.
Do you want your employees to work harder? Have a better attitude? Be more productive? Find efficiencies or areas to improve? Show more enthusiasm? Be committed?

Does your organization know the health of its base salary program? The health of your base salary practices can easily fly under the radar if you aren’t paying attention to certain important numbers. It may result in overpaying or underpaying employees, employees being paid outside of pay ranges, an uncompetitive mix of pay forms, or a low revenue return on your costly investments.
The Americans with Disabilities Act (ADA), enacted in 1990 and amended in 2008, prohibits private employers with 15 or more employees, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities in employment activities. Such activities include hiring, termination, training, promotion, compensation, and other terms and conditions of employment.
Discrimination in the workplace refers to when an individual or group of individuals are treated less favorably than others solely because of their race, sex, pregnancy or marital status, age, disability, religion, sexual preference, trade union activity, or other class or characteristic protected under federal or state legislation. It is illegal for employers to discriminate against individuals from protected classes in the workplace if they are current or prospective employees, such as job candidates.
Employers often face challenges in creating new job descriptions for positions that they do not currently employ, identifying essential job functions, and keeping job descriptions updated. For these reasons, members often request sample job descriptions from ERC and consult with us to develop or update their job descriptions.
Employers usually have a number of questions about the Fair Labor Standards Act (FLSA), which governs wage and hour rules – when and how employers are obligated to pay employees for time worked or not worked under law. Here are answers to 3 frequently asked questions about issues related to FLSA.

There is probably no task more cumbersome for HR professionals than managing intermittent leave under the Family Medical Leave Act (FMLA). Intermittent leave allows qualified employees to take FMLA leave in small blocks of time (such as one hour) versus one block of 12 weeks.

Paid time off policies (PTO), managing absenteeism, and administering summer holidays like July 4th are always common issues for employers during the summer months. Here are 12 answers to common questions about PTO and summer holidays to help your organization navigate these challenges and create a competitive PTO plan.
As new technology continues to shape the workplace and the use of social media and mobile devices at work becomes more widespread, organizations must create and enforce employment policies to protect themselves from the risks and liabilities associated with these new applications for working. Here’s a short guide which contains important tips and guidelines for creating social media and mobile device policies.

Remarkable HR leaders can emerge at any level. Whether they are an entry-level recruiter with a strong ability to hire unique talent, a tenured training manager who has a knack for building employees’ skill sets, or a mid-level employee relations specialist with a unique skill for enhancing employee engagement, remarkable HR leaders impact their workplaces in positive ways.

Good customer service is the heart of every business. It flows from employees who engage internal and external customers, meet their needs, and exceed their expectations. Good customer service creates a “wow” experience for your customers, leaves a positive impression, encourages repeat business, and ideally refers other customers to your organization. So how do you get your employees on-board? Here are 3 critical elements of good customer service.