5sLeadership & ManagementLeansix sigmaTechnical Training Lean Method and Six Sigma: The Correlation September 23, 2024November 9, 2017 Elizabeth Maier-Liu Lean principles and methods have become so closely tied to Six Sigma tools, knowing which is…3 minute readRead More
career developmentCompensationCompensation & BenefitscultureGreat WorkplaceLeadership & Managementmarket dataMeaningfulNorthCoast 99Recruiting & HiringTalent ManagementTop PerformersWellness ProgramWork/Life BalanceWorkplace Policies & Practices You Want to Be a Great Workplace. So Now What? September 23, 2024September 25, 2017 Elizabeth Maier-Liu It is true that becoming a “great workplace” doesn’t happen overnight. But instead of getting overwhelmed…9 minute readRead More
Employee Relations & Performance ManagementLeadership & Managementperformance managementPerformance Reviews Back to Basics: Performance Management September 23, 2024June 21, 2017 Elizabeth Maier-Liu The U.S. Office of Personnel Management (OPM) defines performance management as “the systematic process by which…2 minute readRead More
Employee Relations & Performance ManagementLeadership & ManagementManagement TrainingPerformanceperformance managementPerformance ReviewsSupervisor Terminating for Undocumented Poor Performance: What Are Your Options? September 23, 2024June 21, 2017 Elizabeth Maier-Liu There are many situations in which an employer would like an employee to be relieved of…2 minute readRead More
Leadership & ManagementPerformanceperformance managementPerformance Review Performance Improvement Plan Checklist September 23, 2024June 21, 2017 Elizabeth Maier-Liu The idea of a Performance Improvement Plan (PIP) can be a daunting one for both the employee…6 minute readRead More
benefitsCompensationInternLeadership & ManagementMentoringMentoring ProgramPay RatesPracticesrecruitingRecruiting & HiringyoungYoung Professionals Consider These 6 Areas When Evaluating Your Internship Program September 23, 2024May 9, 2017 Elizabeth Maier-Liu Two-thirds of organizations participating in this year’s ERC/NOCHE Intern & Recent Graduate Pay Rates & Practices…4 minute readRead More
Budgetcost analysisEmployee Relations & Performance ManagementEvaluationLeadership & ManagementOrganizational DevelopmentROItrainingtraining needs analysistraining program So You’ve Trained Your Employees, Now What?! September 23, 2024April 24, 2017 Elizabeth Maier-Liu The 2016 ERC Performance Management Survey reported that 79% of the organizations surveyed use job knowledge/job specific…4 minute readRead More
conflictConflict ResolutioncultureEmployee Relations & Performance ManagementLeadership & Management 3 Ways to Turn Workplace Conflict Into Results September 23, 2024April 4, 2017 Elizabeth Maier-Liu American essayist, Hamilton Mabie once said “don’t be afraid of opposition. Remember, a kite rises against,…2 minute readRead More
Classroom TrainingERC TrainingInterpersonalLeadership & Managementleadership trainingsupervisory TrainingtrainingTraining Center 3 Reasons Why Traditional Classroom-Based Learning is Still King September 23, 2024January 23, 2017 Tom Ault Online training and e-learning have become increasingly popular over the past decade. There are a number of…3 minute readRead More
communicationCustomer ServiceCustomersEmailEmployee Relations & Performance ManagementLeadership & ManagementPhoneRespect Respect: The Key to Customer Service Excellence September 23, 2024January 18, 2017 Kelly Keefe 4 minute readRead More
communicationDifficult PeopleLeadership & ManagementListening Techniquesnegotiationproblem solvingRelationshipsSupervisory 5 Things Every Supervisor Should Know About Negotiating September 23, 2024December 13, 2016 Elizabeth Maier-Liu Negotiation is simply an exchange of information aimed at reaching an agreement. However, supervisors need to…5 minute readRead More
communicationConflict ResolutionEmployee Relations & Performance ManagementfeedbackLeadersLeadershipLeadership & Managementleadership trainingmanagerSupervisor How To Avoid These 5 Common Leadership Pitfalls September 23, 2024October 31, 2016 Elizabeth Maier-Liu Leadership teams have the ability to shape and drive their organization when they can be effective…5 minute readRead More