Workplace Culture: What It Is, Why It Matters, and How to Define It

The Highlights:

  • How do you define “workplace culture”? Workplace culture is an organization’s unique “character and personality,” shaped by shared values, traditions, beliefs, interactions, behaviors, and attitudes that define the environment and guide how employees interact.
  • Workplace culture is important because it shapes employees’ engagement, satisfaction, and performance, ultimately impacting employee retention, collaboration, and overall organizational success.

Workplace Culture: What It Is, Why It Matters, & How to Define It

Culture is the character and personality of your organization. It’s what makes your business unique and is the sum of its values, traditions, beliefs, interactions, behaviors, and attitudes.

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Essential Interview Questions for Hiring Supervisors: A Guide for Employers and HR Leaders

Interview with Supervisor

The Highlights: Selecting the right supervisor for your team is about more than filling a vacancy; it’s about choosing a leader who will foster growth and positivity within your team. At the same time, understanding the true potential of candidates beyond their resumes can be challenging. This guide is meant to help you navigate this … Read more

Where to Begin with Compensation: Insights from a Compensation Expert

A piece of paper reading "start"

When it comes to paying your employees, starting with the right strategy is critical, and we’ve seen firsthand what works—and what doesn’t. ERC compensation expert Nicole Doria, CCP shares practical insights to guide you through the essential steps of developing a compensation strategy. Whether you’re a CEO or an HR leader, these three steps will … Read more

HR in a Pinch: Why Fractional HR May Be Right for Your Organization

Fractional HR Consultant

The Highlights: For small and mid-sized businesses the HR function is a critical part of business operations, but there’s often not a perfect approach to staffing or resource support. Organizations often grapple with the timing of that first full-time HR hire. For those with one or multiple HR team members, employee transitions, employee leave, and … Read more

ERC’s CEO Kelly Keefe Reflects on Top Workplace Trends & Data from 2024 NorthCoast 99 Winners

NC99 Top Workplace Trends

If the Northeast Ohio region were a stage, the NorthCoast 99 winning companies would be the A-list stars! These companies don’t just shine – they steal the show with their innovation and commitment to their employees. I feel so lucky each year to have front-row seats to see the best companies in action. They not … Read more

ERC Announces Leadership Team Expansion and New Executive Roles

Cleveland, OH – September 3, 2024 – ERC, the trusted 104-year-old organization that provides HR services to help leaders build better workplaces, is proud to announce the promotion and expansion of its leadership team. Effective immediately, six key members of ERC’s team will step into new executive roles that reflect the organization’s evolving needs and … Read more

ERC Promotes Allison Kenney to Director, Membership & HR Services

Cleveland, Ohio – August 22, 2024 – ERC, the trusted 104-year-old organization that helps build better workplaces, is pleased to announce the promotion of Allison Kenney to Director, Membership & HR Services. In her new role, Allison will join ERC’s leadership team, where she will play a pivotal role in shaping the future of the … Read more

Finding the Right Supervisor Training Program: The Ultimate Guide

Supervisor discussing tasks with employees

Choosing the right supervisor training program is an important step for HR leaders and business owners looking to set their teams up for success. New and seasoned supervisors often encounter common challenges, from understanding how to effectively manage a team to making decisions that impact their team and the organization. Supervisors are tasked with juggling … Read more

10 Things Successful Supervisors Do Differently

10 things successful supervisors do differently than others

The Highlights: We’ve all had good supervisors and bad ones, and chances are, we remember the characteristics of both pretty vividly. The good ones probably stick out as people who have made a positive impact on our work lives and who have made us more successful in our careers. The bad ones probably showed us … Read more

Effective Conflict Management Styles for Managers and Supervisors: Resolving Workplace Disputes

Conflict Management illustration with arrows

The Highlights: Workplace conflict is a common challenge that all organizations encounter. The way managers and supervisors handle workplace conflict can have a significant impact on productivity, morale, and employee retention.  This guide provides information on various conflict management styles, aiming to assist leaders and HR professionals in training their managers and supervisors with the … Read more

From Leader to Leader: ERC President Kelly Keefe Talks Prioritizing Employee Mental Health

ERC Kelly Keefe Talks Prioritizing Employee Mental Health

One of the most rewarding aspects of overseeing the NorthCoast 99 program is observing the evolving trends among exceptional organizations in their efforts to attract, engage, and retain top talent. In the latest round of applications, one of the most prominent themes was the prioritization of employee mental health. While it may seem counterintuitive, award-winning … Read more