10 Things Successful Supervisors Do Differently

10 things successful supervisors do differently than others

The Highlights: We’ve all had good supervisors and bad ones, and chances are, we remember the characteristics of both pretty vividly. The good ones probably stick out as people who have made a positive impact on our work lives and who have made us more successful in our careers. The bad ones probably showed us … Read more

Effective Conflict Management Styles for Managers and Supervisors: Resolving Workplace Disputes

Conflict Management illustration with arrows

The Highlights: Workplace conflict is a common challenge that all organizations encounter. The way managers and supervisors handle workplace conflict can have a significant impact on productivity, morale, and employee retention.  This guide provides information on various conflict management styles, aiming to assist leaders and HR professionals in training their managers and supervisors with the … Read more

From Leader to Leader: ERC President Kelly Keefe Talks Prioritizing Employee Mental Health

ERC Kelly Keefe Talks Prioritizing Employee Mental Health

One of the most rewarding aspects of overseeing the NorthCoast 99 program is observing the evolving trends among exceptional organizations in their efforts to attract, engage, and retain top talent. In the latest round of applications, one of the most prominent themes was the prioritization of employee mental health. While it may seem counterintuitive, award-winning … Read more

5 Key Types of Executive Compensation

The Highlights:

  • Executive compensation covers the full mix of pay, incentives, and benefits provided to top-level leaders, base salary, short- and long-term incentives, benefits, perquisites, and deferred compensation.
  • The five core types most organizations use today are base pay, short-term incentives, long-term incentives, benefits, and perquisites. Deferred compensation rounds out a sixth, common at larger or publicly held organizations.
  • Plan design varies widely by sector. Manufacturing organizations are far more likely to offer formal variable pay programs than non-manufacturing peers, and long-term incentives are less common across the board than most articles imply.

5 Key Types of Executive Compensation

Executive compensation looks complex from the outside, and the structure underneath is usually simpler than the proxy statements suggest. Most plans combine five components, weighted differently depending on what the business needs the executive team to drive. We’ll walk through each one, what it rewards, and where current data from ERC’s 2025 EAA National Executive Compensation Survey suggests the market is moving.

A quick note on what’s not in scope here: severance, change-in-control protections, and the regulatory layer that applies to publicly traded companies. Those matter, but they sit on top of the five components rather than alongside them.

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ERC President Kelly Keefe Talks Building a Talent Pipeline with Interns

Kelly Keefe Talks Building a Talent Pipeline

Cultivating a strong candidate pipeline is essential for any organization’s long-term success. In the Northeast Ohio region alone, 88% of companies surveyed by ERC plan to build their local talent pipeline through internships.   While internship programs generally require staff time and resources, they also host a wealth of benefits for the company, including increased brand … Read more

What is an HR Compliance Audit and Why Do You Need It?

HR Compliance Audit meeting

The Highlights:

  • An HR compliance audit is a thorough review of an organization’s policies, practices, and documentation to ensure compliance with employment laws and regulations
  • An HR compliance audit covers policies, procedures, employee files, benefits, payroll, workplace safety, and legal compliance to identify risks and keep the organization compliant.
  • Organizations need to regularly audit their HR policies and practices to not only to ensure legal compliance, but also to mitigate risks, improve internal processes, and maintain a fair workplace.

HR and business leaders are responsible for ensuring that their organization is aligned with current best practices and compliant with employment laws. Conducting periodic HR compliance audits can protect your company by catching any issues before they become problems or employee complaints.

In plain terms, an HR audit examines your current policies, handbooks, and procedures to check if they measure up to evolving regulations. While compliance may not sound exciting, it’s incredibly important today as laws and best practices frequently change. Doing regular check-ups reduces exposure to risks like lawsuits or fines down the road.

“Regular HR compliance audits are not just about ticking boxes; they’re about identifying opportunities for strategic improvements aligned with real business goals.”

Allison Kenney, Manager of HR Advisory Services

In this article, we’ll review what’s involved in a human resources audit, why it matters, and tips to keep your HR department complaint.

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ERC President Kelly Keefe Talks Proactive Strategies to Retain Workers

Kelly Keefe Talks Proactive Strategies to Retain Workers

All too often, organizations are reactive in their efforts to retain their workforce. Especially during periods of talent scarcity, companies try to make quick fixes, such as increasing starting pay rates for new hires. While this may remedy the symptoms in the short term, it doesn’t solve the issue of voluntary turnover in the long … Read more

From Leader to Leader: ERC President Kelly Keefe Talks Strategic Leadership in 2024

Kelly Keefe Talks Strategic Leadership in 2024

While the field of HR had already been making great strides toward putting the “human” back in Human Resources, the last few years have thrust HR into the limelight in ways we could have never imagined. From a global pandemic to social unrest to a historic labor shortage, HR departments have been asked to shoulder … Read more

3 Keys to Communication: Listening, Nonverbal, and Written

The Highlights:

  • Listening is important at work because it helps you understand others, build trust, and respond accurately by staying fully tuned in to what others are saying.
  • Nonverbal communication is important at work because gestures, facial expressions, and body language can help reinforce your message, show confidence, and build stronger connections with coworkers and peers.
  • Written communication skills allow employees to communicate clearly, document information in a way others can understand, and convey ideas effectively across teams and audiences.

3 Keys to Communication: Listening, Nonverbal, and Written

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10 Crucial Skills Supervisors Need to Have

8 Crucial Soft Skills Supervisors Need to Have soft skills training topics for employees

Soft skills are essential for successful professional development. According to research by Stanford Research Center, Harvard University, and the Carnegie Foundation, 85% of long-term job success depends on well-developed soft and people skills.

The benefits of having employees with strong soft skills include better customer service, improved communications and team interactions, stronger relationships, and increased efficiency.

Here are 10 crucial soft skills supervisors need to have:

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From Leader to Leader: ERC President Kelly Keefe Talks Employee Lifestyle Benefits to Offer in 2024

Since the advent of the COVID-19 pandemic, award-winning organizations have focused increasingly on offering innovative employee lifestyle benefits (also known as employee lifestyle perks) to improve the overall quality of employees’ lives. Lifestyle benefits are non-salary perks that enhance your employee value proposition – the unique value your employees can expect and gain while employed … Read more

Greater Cleveland Workforce Insights Report

Founded by data scientists and AI researchers, HR Signal™ uses predictive people analytics to help companies improve employee retention and talent development. All data in this report is from HR Signal’s Workforce Insights Engine™ www.hrsignal.com January 2022 to June 2023: Greater Cleveland Talent Insights Report HR Signal is a trailblazer in AI-powered People Analytics, providing … Read more