10 Common Compensation Questions HR Teams Ask in 2026

Compensation questions don’t stop coming. From small Northeast Ohio manufacturers to scaling nonprofits, the same patterns surface again and again in what HR teams bring to our Helpdesk: benchmarking sources, review cadence, market shifts, fairness conversations. The list has grown a little longer for 2026. Pay transparency laws are reshaping what employers publish, remote work … Read more

New to Management: Training Individual Contributors to Become Managers

Coffee mug that reads "New Boss"

If you’ve been watching first-time managers struggle with the challenges of their new role, you’re not alone—and you’re in the right place. Helping new managers succeed isn’t just about fixing problems as they arise; it’s about giving them the right tools and training from the start. Let’s explore the common challenges they face and how … Read more

What HR Needs to Keep Confidential

The Highlights:

  • Organizations, typically falling to the HR department, is responsible for keeping information like employee records, medical information, background checks, disciplinary actions, and investigation details kept confidential.
  • HR confidentiality is required by laws like HIPAA, FCRA, GINA, FMLA, and ADA to protect sensitive employee information.
  • Keeping certain information confidential protects employee privacy, ensures compliance with legal requirements, and helps maintain trust in the workplace.
What HR Needs to Keep Confidential

HR is not only entrusted with maintaining sensitive information about employee and management issues, but also must protect this information under laws governing confidentiality.

Read more

An Introduction to Employee Engagement Surveys

A laptop with the results of an employee engagement survey

The Highlights:

  • An employee engagement survey is a tool that measures employees’ connection to their work and organization, helping identify ways to improve morale, retention, and productivity.
  • An employee engagement survey can measure areas like job satisfaction, communication, leadership effectiveness, workplace culture, and opportunities for growth.
  • Employee engagement can be measured through comprehensive annual surveys or shorter, more frequent pulse surveys for ongoing feedback.
An image of a laptop showing the results of an employee engagement survey

Not only are employee engagement surveys a common initiative that most organizations conduct these days, but they are necessary for any workplace that wants to achieve and retain a highly productive, competent, and motivated workforce. 

Read more

Are Supervisors and Managers Allowed to Yell at Employees?

The Highlights:

  • While yelling at employees may be legal, research shows it’s generally ineffective and often harms morale, productivity, and workplace relationships.
  • Yelling can sometimes be considered harassment if it’s severe, pervasive, and creates a hostile work environment or targets protected characteristics.
  • HR and leadership are responsible for identifying yelling issues in the workplace and can intervene through coaching, training, and clear policies.
Are Supervisors Allowed to Yell?

Work can be stressful at times. Projects may be piling up or sales goals aren’t being met. Depending on the leadership in your organization, you may come across a supervisor or manager who tends to communicate in a more aggressive fashion, by yelling. A supervisor’s tendency to yell at employees may seem like it is the “wrong” way to manage people. But is it?

Read More

Read more

7 Clear Signs Your Leadership Team Needs Training

Leadership Team Meeting where people are frustrated

Effective leadership teams set the vision, drive the strategy, and inspire everyone to perform at their best. But let’s be honest: leading isn’t easy. Even experienced leadership teams can run into challenges that prevent their team from working seamlessly. Issues like lack of trust, poor communication, or working in silos can be signs of a … Read more

Beyond Trends: ERC CEO Kelly Keefe Talks Crafting a Meaningful Employee Experience for 2025 

Around this time each year, we’re flooded with predictions about the “next big thing” in HR for the upcoming year. At ERC, we’ve certainly contributed to these conversations in the past, but for 2025, we’re taking a different approach. Rather than chasing the latest trends, we encourage you to step back and adopt a more … Read more

Expert Tips on the Preferred Leadership Style for Each Generation

With five—and sometimes even six—generations now working side by side, today’s workplace has become more complex than ever. From Traditionalists to Generation Z, each group brings unique perspectives, values, and work styles. This can lead to opportunities for growth, as different generations contribute with unique strengths, however, it can also present challenges like communication barriers, … Read more

Workplace Culture: What It Is, Why It Matters, and How to Define It

The Highlights:

  • How do you define “workplace culture”? Workplace culture is an organization’s unique “character and personality,” shaped by shared values, traditions, beliefs, interactions, behaviors, and attitudes that define the environment and guide how employees interact.
  • Workplace culture is important because it shapes employees’ engagement, satisfaction, and performance, ultimately impacting employee retention, collaboration, and overall organizational success.

Workplace Culture: What It Is, Why It Matters, & How to Define It

Culture is the character and personality of your organization. It’s what makes your business unique and is the sum of its values, traditions, beliefs, interactions, behaviors, and attitudes.

Read more

Essential Interview Questions for Hiring Supervisors: A Guide for Employers and HR Leaders

Interview with Supervisor

The Highlights: Selecting the right supervisor for your team is about more than filling a vacancy; it’s about choosing a leader who will foster growth and positivity within your team. At the same time, understanding the true potential of candidates beyond their resumes can be challenging. This guide is meant to help you navigate this … Read more