Chris Adams: Scaling Culture, Construction & ‘Why Cleveland?’

Chris Adams

Can you grow a business without losing what makes it great? Scaling doesn’t have to mean sacrificing culture. The key is prioritizing people, connections, and the values that got you there in the first place. In our latest episode of “What’s Up at Work?” we talked with Chris Adams, President and CEO of Park Place … Read more

How the Best Organizations Approach Compensation

Two compensation experts

You know how challenging it can be to develop a compensation strategy that continuously attracts and retains the talent you need. By learning from the approaches used by top-performing organizations, you’ll find some practical ways to design your pay practices. In this post, we’ll cover the best of the best, including building a clear compensation … Read more

Why the Best Workplace Initiatives Start with Your Employees, Not the CEO

Josh Marx, Medical Service Company

At ERC, we’ve seen firsthand how grassroots initiatives can transform a company. In our recent What’s Up at Work? podcast episode, Josh Marx, CEO of Medical Service Company, shared why many of the best workplace initiatives really start at the employee level. During our conversation, Josh made it clear that the most exciting changes in … Read more

The Real Impact of Remote Work on Employee Wellbeing: Strategies from a CEO

Remote work vs. office work

We recently had a fascinating conversation with Brian Macias—CEO of Embrace Pet Insurance—on the ERC podcast, What’s Up at Work? In our chat, Brian shared some thought-provoking insights on remote work that challenge the prevailing “one-size-fits -all” mindset. We’re sharing his perspectives and exploring how you, as a business leader or HR leader, can create … Read more

Josh Marx: People-First Growth, You Days & Transformative HR Culture

Podcast with Josh Marx, CEO of Medical Service Company

Is putting your people first the secret to unlocking next-level business growth? Meet Josh Marx, CEO of Medical Service Company, a 70+ “years young” family business specializing in home medical equipment and patient care. In this episode, Josh shares how bringing an “employee-first” mindset to his organization has fueled major expansions, from doubling the workforce … Read more

Employee Engagement Trends: Here’s What Matters Most Heading into 2025

Man in a collage with an office and employee engagement metrics

When you have engaged employees, you’re not just attracting top talent; you’re keeping current employees motivated. It’s also one of the best ways to combat disengagement and burnout. By considering how your employees’ individual values align with organizational goals and creating a culture that values meaningful work, transparency, and positivity, you can move the needle … Read more

What is Human Resources Certification? Comparing SHRM, HRCI, Degrees, and More

The Highlights:

  • Common HR certifications include HRCI’s PHR and SPHR, along with SHRM’s SHRM-CP and SHRM-SCP.
  • From HRCI, PHR (Professional in Human Resources) focuses on operational HR, while SPHR (Senior Professional in Human Resources) is meant for experienced, strategic practitioners.
  • From SHRM, SHRM-CP (SHRM Certified Professional) suits early to mid-career HR roles, whereas SHRM-SCP (SHRM Senior Certified Professional) is designed for senior-level HR leaders.
What is Human Resources Certification?

Professional certifications are a valuable way to demonstrate knowledge, qualification, achievement, and commitment to your profession. There are several certifications that apply to human resources, with the two most common being PHR and SPHR certification.

Read more

How to Pick the Right Employee Engagement Tool to Learn What Motivates Your Team

Employee Engagement Surveys

Employee engagement is one of the most important drivers of productivity, retention, and company culture. But figuring out how to measure it effectively can feel overwhelming. With so many tools and methods available, it can be hard to know which approach will provide the insights you’re looking for. By understanding the purpose, strengths, and limitations … Read more

What is an eNPS Score and How Can It Help Employers Measure Employee Engagement?

eNPS scale

Measuring how your employees feel about your organization is important for retaining talent and driving engagement. One powerful yet straightforward tool is the Employee Net Promoter Score (eNPS). For HR leaders and business owners who want a quick, ongoing snapshot of employee sentiment, eNPS can serve as an accessible starting point. Understanding eNPS eNPS is … Read more

Span of Control: How Many Employees Should Your Supervisors Manage?

The Highlights:

  • Span of control refers to the number of employees a supervisor or manager is directly responsible for overseeing and managing effectively.
  • Organizations should calculate a supervisor’s span of control by considering their direct reports’ complexity of tasks, experience levels, and amount of support required.
  • A narrow span of control involves fewer direct reports, allowing for more hands-on management, while a wide span of control oversees more employees, encouraging autonomy and efficiency.
Span of Control How Many Employees Should Your Supervisors Manage supervising employees effectively ideal span of control

How many employees do your supervisors manage? Has your organization considered the effects of what narrow or wide supervisory and managerial spans of control mean for your employees and the levels of support and empowerment they receive on the job?

Read more