ERC’s Management Training Series helps managers become better, more strategic leaders. Our management training addresses key issues that managers face and helps them learn the necessary skills for leading, thinking critically, coaching direct reports, understanding emotional intelligence, and engaging and retaining talent.

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Details & Benefits of Management Training

What makes ERC Training different?

  • Application-basedERC’s Management Training Series is application-based that addresses customers’ individual needs.
  • Driven by the client’s needsERC conducts an assessment of each client’s situation and uses the results to drive the training solution.
  • CustomizedERC designs the training solution with the client that is focused on the specific audience and organizational goals. Together ERC and the client choose the appropriate tools and techniques that make the training applicable.

Who should attend this Management Training Series?

ERC’s Management Training Series can be customized for anyone in a management role, from new managers to mid-career managers to experienced managers. Our management training is ideal for those who are looking to delve deeper into leadership topics, their management style, and strategies to better enhance their skills.

What are the options for delivering this training?

ERC delivers our Management Training Series training in webinar format, at your organization, and at our training center in Ohio. Check out the full details of our delivery methods below.

Delivery Methods:

  • Online Management Training (Webinar) — ERC offers online training sessions for management training.
  • At ERC — For those looking for in-person coaching sessions or training sessions, ERC can provide a venue for a hands-on learning experience.
  • At Your Organization — Our management trainers can facilitate one or multiple training sessions at your organization.

Management Courses and Topics

Organizations create their own management training series by choosing training courses that are most beneficial for their employees. ERC’s management training programs support a range of essential competencies from soft skills to more technical skills.

Strategic Leadership

This course helps participants understand how to gain an understanding of the Six Thinking Hats approach to decision making and problem solving, take a strategic perspective, and more.

How We Manage Ourselves

This course helps participants understand how to define emotional intelligence, the relationship between EQ and IQ, organizational climate related to profitability, and more.

How We Manage Relationships

This course helps participants understand how the brain works to process emotions and partner with reason, how to assess emotional intelligence, and more. These people-management skills allow individuals to hold people accountable, use effective communication, and keep a pulse on the well-being of their employees.

Developmental Coaching

This course helps participants understand performance coaching versus developmental coaching (when to apply each), appraise employees relative to will and skill, define coaching skills, and more. Developmental coaching can help managers of all levels build high-performing teams and provide constructive feedback along the way.

Retaining & Engaging Talent

This course helps participants understand how to define talent in today’s workplace, discuss the war for talent, understand how generations affect today’s workplace, why employees stay, and more.

Basics of Financial Acumen

This course helps participants understand the language of financial literacy, learn how to read and understand key financial statements, determine the financial health of an organization, and more.

Frequently Asked Questions

While every organization may focus on different skills depending on their organizational goals, essential management skills typically include:

  • Communication skills — The ability to send and receive messages through verbal and non-verbal means. 
  • Delegation — The act of distributing tasks to other team members. 
  • Time management — The process of organizing one’s time efficiently while also helping others manage their own time and priorities.
  • Decision making — The process of thinking critically through decisions given the available information.
  • Problem solving — The act of identifying and resolving problems as they arise.
  • Strategic thinking —  An approach to solving complex problems, which addresses potential challenges and business opportunities.
  • Adaptability — The willingness to be agile and adapt to change in the workplace.
  • Emotional intelligence – The ability to understand one’s own emotions as well as the emotions of others.
  • Financial management – The capability to understand budgets, expenses, and organizational financial statements.

For organizations, developing effective managers through training brings with it a range of benefits:

  • Improved performance — Management training allows individuals to tap into their individual strengths, allowing them to perform their roles more effectively, lead their teams, make better decisions, and solve organizational problems.
  • Increased productivity — Managers who have been trained are more likely to manage their time and resources better, delegate tasks more effectively, and motivate their teams to reach higher productivity as well.
  • Higher employee engagement — When managers receive training, they are able to better communicate with their teams, set clear and realistic expectations, and provide constructive and/or positive feedback.
  • Improved retention — Employees are more likely to stay with an organization when they have a strong relationship with their manager. Training allows managers to develop employee performance programs that provide opportunities for growth and development, which can improve employee retention.

Management training and leadership training have similarities, but they are typically focused on different skills and outcomes. Management training is focused on how to effectively manage people, processes, and resources in a way that aligns with key business objectives. Often management training is used to equip individuals to manage a team or department.

Leadership training is focused on teaching individuals to inspire and motivate others, also aligned with key business goals. Skill-building is focused more on goal setting, strategy, and change management. Organizations looking to develop individuals in leadership roles can learn more about ERC’s leadership training programs.

Both types of training are important drivers of business success, and many training programs cover both management and leadership skills.

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