Leadership & Interaction Coaching

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Leadership coaching helps leaders understand their strengths and weaknesses, attain their goals, solve problems or challenges, and enhance their leadership effectiveness. To facilitate this process, ERC leadership coaches utilize a 360-degree feedback assessment tool to capture comprehensive insights into a leader’s performance, skills, and behaviors from individuals who work closely with them.

How a 360-Degree Review Works

A 360-degree review focuses directly on a leader’s skills and the contributions they make to an organization. The feedback provides the leader with a balanced view of how others perceive their work contributions, specifically in areas such as leadership, teamwork, interpersonal communication and interaction, management, work habits, accountability, and vision.

Also known as multi-rater feedback, ERC’s 360-degree feedback assessment is a process through which feedback is gathered anonymously from managers, peers, and direct reports. The feedback is both quantitative (ratings on leadership behaviors) and qualitative (open-ended responses on strengths and areas of opportunities). We also provide the leader with a self-assessment.

Benefits of 360-Degree Feedback Assessments

  • Understand the leadership challenges, competencies, and behaviors deemed important by their organization
  • Increase self-awareness by understanding their strengths and development opportunities in their current leadership role
  • Determine where gaps exist between their intentions and others’ perceptions and develop strategies to better align them
  • Identify the next steps in their leadership development and align those actions with the strategic needs of the organization

ERC coaches will orchestrate the 360-degree feedback assessment and review. They will help the leader identify their raters, provide template communication to request the assessments, and conduct a feedback review session with the leader. Our enhanced level packages include action plan development and implementation coaching.

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