Events from ERC

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this virtual, instructor-led training, participants will learn and discuss the following topics: The Performance Management Cycle and Partnership SMART goals ... Read more

This course is SOLD OUT. Register here for our next Managing Employee Performance afternoon course on April 2, 2024. Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this ... Read more

Registration for this webinar is now closed. Please contact [email protected] with any questions or concerns. Each year, hundreds of Northeast Ohio organizations apply for ERC’s NorthCoast 99 award, our region’s best tool for employee attraction and retention. While many companies apply, only 99 can win the coveted NorthCoast 99 award! If you’ve applied and won ... Read more

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more

This course is SOLD OUT. Register here for our next Supervisory Boot Camp in Mentor on April 17, 2024. Are you among the many who’ve had to hire and promote new supervisors this year? If so, this 1-day Supervisory Boot Camp is the solution for you! It’s an introduction to supervision, designed for those who’ve ... Read more