Events from ERC

Communication Skills – AM (Supervisory Series: Fundamentals)

Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and others' communication styles and preferences. They will also learn and discuss the following topics: Meaningful communication as a ... Read more

SOLD OUT: Communication Skills – PM (Supervisory Series: Fundamentals)

This course is sold out. Register here for our next Communication Skills training course on March 19, 2024. Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and ... Read more

ERC HR Exchange (Virtual)

ERC HR Exchange is an ERC Members-only program that provides an opportunity to meet other Members, network, and discuss hot topics in the industry. Participants can share ideas in a safe and friendly environment. Join us virtually and meet other ERC Members! ERC requests that participants hold HR positions or similar roles within their organizations. ... Read more

Free

CLOSED: Conflict Management – AM (Supervisory Series: Fundamentals)

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

CLOSED: Conflict Management – PM (Supervisory Series: Fundamentals)

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

Managing Employee Performance – AM (Supervisory Series: Fundamentals)

Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this virtual, instructor-led training, participants will learn and discuss the following topics: The Performance Management Cycle and Partnership SMART goals ... Read more

SOLD OUT: Managing Employee Performance – PM (Supervisory Series: Fundamentals)

This course is SOLD OUT. Register here for our next Managing Employee Performance afternoon course on April 2, 2024. Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this ... Read more

CLOSED: ERC’s NorthCoast 99: What It Takes to Win in 2024

Registration for this webinar is now closed. Please contact [email protected] with any questions or concerns. Each year, hundreds of Northeast Ohio organizations apply for ERC’s NorthCoast 99 award, our region’s best tool for employee attraction and retention. While many companies apply, only 99 can win the coveted NorthCoast 99 award! If you’ve applied and won ... Read more

Employment Law – AM (Supervisory Series: Fundamentals)

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

CLOSED: Employment Law – PM (Supervisory Series: Fundamentals)

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

Engaging & Retaining Talent – AM (Supervisory Series: Fundamentals)

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more

Engaging & Retaining Talent – PM (Supervisory Series: Fundamentals)

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more