Events from ERC

Communication Skills - AMOftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley’s DiSC® assessment to become more aware of their own and others’ communication styles and preferences. Participants will also be able to:· Recognize the impact of ... Read more

Communication Skills - PMOftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley’s DiSC® assessment to become more aware of their own and others’ communication styles and preferences. Participants will also be able to:· Recognize the impact of ... Read more

Conflict ManagementSince supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. By the end of this virtual, instructor-led training session, participants will be able to:· Recall the most common causes of conflict· Identify the five Thomas-Kilmann Conflict Mode Instrument (TKI) conflict ... Read more

Conflict ManagementSince supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. By the end of this virtual, instructor-led training session, participants will be able to:· Recall the most common causes of conflict· Identify the five Thomas-Kilmann Conflict Mode Instrument (TKI) conflict ... Read more

Managing Employee PerformanceManaging and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. By the end of this virtual, instructor-led training session, participants will be able to:· Define the performance management partnership· ... Read more

Managing Employee PerformanceManaging and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. By the end of this virtual, instructor-led training session, participants will be able to:· Define the performance management partnership· ... Read more

Employment LawSupervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture. By the end of this virtual, instructor-led training session, participants will be able to:· Understand the role and responsibilities of ... Read more

Employment LawSupervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture. By the end of this virtual, instructor-led training session, participants will be able to:· Understand the role and responsibilities of ... Read more

Engaging & Retaining TalentFrontline supervisors are the first line of defense in retaining talent and preventing employee turnover. By the end of this virtual, instructor-led training session, participants will be able to:· Identify the unique motivators and strengths of each direct report· Demonstrate listening with purpose and focus· Understand why talent stays and why talent ... Read more

Engaging & Retaining TalentFrontline supervisors are the first line of defense in retaining talent and preventing employee turnover. By the end of this virtual, instructor-led training session, participants will be able to:· Identify the unique motivators and strengths of each direct report· Demonstrate listening with purpose and focus· Understand why talent stays and why talent ... Read more

Are you among the many who’ve had to hire new supervisors this year? If so, this one-day Supervisory Boot Camp is the solution for you.Supervisory Boot Camp in Midtown CLE at MAGNETMeet us in the middle! Join ERC in Midtown Cleveland at MAGNET for a one-day Supervisory Boot Camp! Enjoy safe and free parking at ... Read more

ERC HR Exchange is a program for ERC Members only and provides an opportunity to meet other ERC Members, network, and discuss Hot Topics.ERC HR Exchange is an ERC Members-only program that provides an opportunity to meet other Members, network, and discuss hot topics in the industry. Participants can share ideas in a safe and ... Read more