
We’re excited to announce that ERC President Kelly Keefe has been selected for the Leadership Cleveland Class of 2020! Kelly will join a community of 1,800 leaders who have participated in the program over the past 41 years.

We’re excited to announce that ERC President Kelly Keefe has been selected for the Leadership Cleveland Class of 2020! Kelly will join a community of 1,800 leaders who have participated in the program over the past 41 years.

Spring has sprung, and it’s (almost) time to put away your winter coat. During any workplace season, it’s easy in HR to get caught up in managing the day-to-day, so we’ve put together a list of items you should consider adding to your master clean-up list.

As HR leaders and professionals continue to fight for (and maintain) their seat at the table, it’s important to move beyond just being an expert into a role of being a trusted advisor to the organization.

Do you currently have an employee who has one foot out the door? There are endless reasons for voluntary turnover, and data from ERC’s 2018 NorthCoast 99 Top Performer Survey specifically identifies four of the most commonly cited sources of disengagement.

Whether you work for a Fortune 500 company or a small mom-and-pop machine shop, chances are performance reviews aren’t very high up on the list of your employee’s favorite things to do at work. Whatever the shortfalls, perceived or real, of the performance management process at your organization, the angst around reviews is only magnified when working through the process with employees who receive less than stellar ratings.

Emotional intelligence is the ability to manage ourselves and our relationships effectively. Emotional Intelligence (EQ) is also an important indicator when it comes to performance prediction. EQ is responsible for 58% of your performance (Travis Bradberry).

A new year brings New Year’s Resolutions. The most common personal resolutions are to be more health conscious, work out more, and spend more time with friends and family. But what about your professional life?

We’ve all heard and likely executed, the notion that the example and company culture starts at the top with senior leadership. While it is tremendously important for those in senior leadership positions to embrace, embody, and champion organizational changes and organizational culture, middle managers play a crucial part in implementing and executing organizational strategies and cultural changes.
Additional Resource
The Ultimate Guide to Training Your Supervisors and Managers
Learn how training your supervisors and managers will help them overcome challenges, motivate those around them, and be more effective in their roles.

Tis the season for several HR and compliance issues associated with the holidays. Here are five (5) holiday HR issues that you should revisit as the holidays ensue.


Cohesive team building is not an easy feat. It takes time, energy, and commitment of the team members to truly achieve the desired results. It also takes awareness to realize you need to put the teams at your organization through a cohesive team building program.

With TIME Magazine’s declaration that the “Silence Breakers” (i.e., women who have come forward to report their personal experiences as victims of sexual harassment and assault in the workplace) as their “Person of the Year”, there is clearly a desire to see sexual harassment stamped out in the workplace. In addition to this public pressure for change, we’ve already established that sexual harassment in the workplace is expensive and damaging to employers and employees alike.