If you’re looking to improve your leaders’, supervisors’, and managers’ skills in overseeing your team’s performance, ERC’s Performance Management training is for you. Individuals and teams will discover the art of aligning employee goals with company objectives, effective mentoring skills, how to have productive conversations with team members, and how to foster employee growth.

ERC Performance Management training can be customized for each organization’s needs. This training can also be paired with additional topics for comprehensive training for HR professionals, supervisors and managers.

ERC’s Performance Management covers the following topics:

  • Goal Setting — It’s critical for managers and supervisors to be able to clearly identify organizational goals and translate them into specific and measurable team and individual goals to ensure everyone is aligned.
  • Providing Constructive Feedback — Regularly providing constructive feedback to employees to help them understand their strengths and areas for improvement is critical to the continuous improvement of each employee.
  • Delivering a Formal Evaluation — Being able to periodically evaluate an employee’s performance is an essential tool, whether through performance appraisals, performance evaluations, andeven annual performance reviews.
  • Professional Development — Identifying opportunities for training programs, coaching, or skill development to enhance each individual’s performance can lead to improved career opportunities and employee satisfaction.
  • Measuring Performance — For many organizations, performance management goes beyond qualitative reviews and extends into quantifiable performance metrics that can be measured in ongoing performance review meetings.
  • Performance Improvement Plans — Sometimes referred to as “PIPs,” these action plans help managers and supervisors assist employees who might be struggling with poor performance.

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Who Should Attend Performance Management Training?

Business Leader

HR Managers

Human Resources plays a critical role in establishing effective performance management systems and supporting managers and supervisors through the performance management process.


Managers or Supervisors that facilitate performance reviews

Managers and supervisors are responsible for monitoring, evaluating, and providing feedback to their direct reports. Training helps them conduct effective performance reviews, set clear expectations, and address any performance-related issues.

HR Professional

Executives and Senior Leaders

These individuals set the tone for performance expectations at the highest level, and as a result should model best practices when it comes to performance management. Training ensures your organization is fostering a culture of continuous growth and feedback from the top down.

ERC’s Performance Management is ideal for HR leaders at all levels (HR directors, HR managers, HR generalists, and HR specialists), managers and supervisors at all levels (senior managers, experienced managers, middle managers, and supervisors of all experience levels), and executives and senior leaders (including senior management and entire leadership teams).

Why Performance Management Training?

Improved Productivity

Training managers and supervisors strong performance management techniques empowers them to set clear expectations and performance goals, ensuring individual employees focus on work that drives organizational success.

Talent Development

The right performance management strategies can help organizations identify potential leaders and top performers. It can also develop training and development programs to improve employee job satisfaction and future development opportunities.

Goal Alignment

Performance management training ensures that employees at all levels understand and are aligned with the organization’s business goals and objectives.

Employee Engagement

Put simply, engaged employees are more productive and loyal. Performance management training can help managers and supervisors recognize employees, provide constructive feedback, and identify opportunities for growth, all of which can boost employee engagement.

Reduced Turnover

Through collecting feedback and providing support on a regular basis, organizations can increase employee job satisfaction and engagement, resulting in a lower likelihood of employee turnover.

Delivery Methods

Our Performance Management Training can be customized to meet the specific needs of your organization. We use a variety of interactive training methods like role-playing, group discussion, and case studies to help participants learn practical skills and effective strategies that can be applied in the workplace.

ERC delivers training in a variety of methods, including in a virtual format and at your organization or location of choice.

At Your Organization or Location of Choice

ERC’s instructor-led conflict management training program can be customized and brought to your organization for large groups of employees.

Virtual Format

ERC delivers Conflict Resolution training in an interactive webinar format for employees who need remote access.

Frequently Asked Questions (FAQ)

Training HR leaders, managers, and supervisors how to manage performance starts with teaching essential skills, including setting clear expectations, providing continuous feedback, and conducting effective performance reviews.

Role-playing and teaching real-life scenarios like navigating difficult conversations and addressing poor performance are critical for setting managers and supervisors up for success.

Developing soft skills like active listening helps equip managers and supervisors with strategies to foster an open feedback culture.

While every organization can benefit from performance management training, each organization may have slightly different objectives in pursuing training. The primary goal of performance management training is to equip managers and supervisors with the skills to set clear, achievable goals for each employee, aligned with the organization’s goals and objectives.

Performance management training helps develop critical skills for HR leaders, managers, and supervisors as well, such as delivering constructive feedback, recognizing and rewarding employees, and making decisions based on performance data.

For the organization, performance management training results in enhanced organizational communication, increased employee engagement, creating a culture of continuous learning and development, increased organizational productivity, increased employee morale, and alignment between individual and organizational goals.

Because managers and supervisors play such a pivotal role in guiding teams and individuals toward organizational success, ensuring they’re proficient in employee performance management is crucial. Without this training, they might inadvertently demotivate employees, miscommunicate expectations, or fail to address performance issues effectively.

An organization with a poor performance management process or untrained managers and supervisors can face low employee morale, reduced productivity, high employee turnover, stagnation of employee growth, and poor decision-making at all levels.