If you’re looking to improve your leaders’, supervisors’, and managers’ skills in overseeing your team’s performance, ERC’s Performance Management training is for you. Individuals and teams will discover the art of aligning employee goals with company objectives, effective mentoring skills, how to have productive conversations with team members, and how to foster employee growth.
Course Overview
Goal Setting
It’s critical for managers and supervisors to be able to clearly identify organizational goals and translate them into specific and measurable team and individual goals to ensure everyone is aligned.
Providing Constructive Feedback
Regularly providing constructive feedback to employees to help them understand their strengths and areas for improvement is critical to the continuous improvement of each employee.
Delivering a Formal Evaluation
Being able to periodically evaluate an employee’s performance is an essential tool, whether through performance appraisals, performance evaluations, and even annual performance reviews.
Professional Development
Identifying opportunities for training programs, coaching, or skill development to enhance each individual’s performance can lead to improved career opportunities and employee satisfaction.
Measuring Performance
For many organizations, performance management goes beyond qualitative reviews and extends into quantifiable performance metrics that can be measured in ongoing performance review meetings.
Performance Improvement Plans
Sometimes referred to as “PIPs,” these action plans help managers and supervisors assist employees who might be struggling with poor performance.
Get Training Details & Pricing
Contact us for information about pricing, program details, or to schedule training.
Who Should Register for this Performance Management Course
Newly Promoted Managers
This training program gives newly promoted managers the skills and techniques needed to effectively manage their team’s performance, ensuring a smooth transition into their new roles.
Supervisors and Team Leads
Supervisors and team leads will learn practical tools and ideas to effectively monitor, evaluate, and improve team performance.
Experienced Managers Seeking to Improve
Even seasoned managers can benefit by learning or improving their performance management practices, helping them to tackle persistent performance issues and motivate their teams to higher levels of productivity and engagement.
Key Learning Outcomes
Effective Goal Setting
Attendees will learn how to translate organizational objectives into specific, measurable team and individual goals.
Providing Constructive Feedback
Participants will learn how to deliver constructive feedback, helping employees understand their strengths and areas for improvement.
Conducting Performance Evaluations
Managers will learn how to conduct performance evaluations, including appraisals and reviews, to assess and document employee performance.
Providing Professional Development Opportunities
Attendees will learn how to identify opportunities for employee training, coaching, and skill development to improve individual and team performance.
Measuring and Monitoring Performance
Supervisors and managers will learn how to use performance metrics to track progress and conduct ongoing performance review meetings.
Implementing Performance Improvement Plans
Managers will be trained to design and execute Performance Improvement Plans (PIPs) to support employees struggling with performance issues.
Delivery Methods
We work with organizations to create a customized training solution, and we deliver the courses nationwide in a variety of formats. Our training program can be delivered in-person or virtually depending on your company’s needs. Training sessions can be delivered in half-day, full-day, or one-day workshop formats.
Prior to training, ERC performs an assessment of your organization’s needs to recommend the right structure and content. Modules can be customized based on the needs of your organization and training participants, however ERC recommends participants go through the entire series to get the most comprehensive education and desirable outcomes.
Traditional Classroom Format
Our traditional classroom format can be delivered at your organization, a facility of your choice, or at ERC’s Training Center. This format is best suited for small groups with no more than 25 people per class.
Virtual Format
Our virtual format is delivered live and can accommodate larger groups.
Led by Experienced Trainers
While some supervisory training programs are led by trainers who have never been in a supervisory role, ERC’s trainers bring decades of on-the-job supervisory, management, and leadership experience.
Our trainers pride themselves on being able to connect with today’s supervisors and frontline managers on the challenges and opportunities of the job.
Tom Ault
Chris Powers
Nada Djordevich
Damon Lindor
Frequently Asked Questions
Training HR leaders, managers, and supervisors how to manage performance starts with teaching essential skills, including setting clear expectations, providing continuous feedback, and conducting effective performance reviews.
Role-playing and teaching real-life scenarios like navigating difficult conversations and addressing poor performance are critical for setting managers and supervisors up for success.
Developing soft skills like active listening helps equip managers and supervisors with strategies to foster an open feedback culture.
While every organization can benefit from performance management training, each organization may have slightly different objectives in pursuing training. The primary goal of performance management training is to equip managers and supervisors with the skills to set clear, achievable goals for each employee, aligned with the organization’s goals and objectives.
Performance management training helps develop critical skills for HR leaders, managers, and supervisors as well, such as delivering constructive feedback, recognizing and rewarding employees, and making decisions based on performance data.
For the organization, performance management training results in enhanced organizational communication, increased employee engagement, creating a culture of continuous learning and development, increased organizational productivity, increased employee morale, and alignment between individual and organizational goals.
Because managers and supervisors play such a pivotal role in guiding teams and individuals toward organizational success, ensuring they’re proficient in employee performance management is crucial. Without this training, they might inadvertently demotivate employees, miscommunicate expectations, or fail to address performance issues effectively.
An organization with a poor performance management process or untrained managers and supervisors can face low employee morale, reduced productivity, high employee turnover, low levels of retention, stagnation of employee growth, and poor decision-making at all levels.
