Boost your managers’ and supervisors’ potential with our High Potential Development Program. This training equips future leaders with the skills to effectively communicate, build trust, drive retention, increase employee engagement, and support overall team success.

Course Overview

Leadership & Management

  • Attributes of Successful Leaders: Explore the qualities that define effective leaders and how to build these skills.
  • Relationship Between Successful Leadership and Trust: Understand the connection between trust and leadership effectiveness.
  • Transition from an Individual Contributor to a Manager: Learn strategies for making the shift from doing to leading and how to manage this transition smoothly.

Communication & Influence (with DiSC®)

  • Meaningful Communication: Learn the art of clear and impactful communication to convey your message effectively.
  • Importance of Building Relationships and Rapport: Discover techniques to build strong, trusting relationships with team members and peers.
  • Influences of Body Language and Tone of Voice on Verbal Communication: Understand how non-verbal cues can enhance your verbal messages.
  • Active Listening Skills: Develop the ability to listen actively and empathetically to improve understanding and collaboration.
  • Social Style Awareness and Adapting to Others’ Styles: Gain insights into different social styles using DiSC® profiles and how to adapt your communication for more effective interactions.

Change Management

  • Change Management Roles and Responsibilities: Understand the roles and responsibilities in managing change within an organization.
  • How to Lead the Change Process: Learn strategies for leading change initiatives and guiding your team through transitions.

Get Training Details & Pricing

Contact us for information about pricing, program details, or to schedule training.

Who Should Register for this High Potential Course

Newly promoted supervisor

New Managers and Supervisors

New managers and supervisors transitioning from individual contributor roles will benefit from understanding the attributes of successful leaders and learning how to build trust with their teams. This training will give them the skills needed to navigate the shift to leadership effectively.

Supervisor who wants to develop leadership skills

Aspiring Leaders

Individuals early in their careers who aspire to become leaders will benefit from learning the attributes of successful leaders and understanding the relationship between leadership and trust. This training will prepare them for future leadership roles by equipping them with essential skills.

Key Learning Outcomes

Leadership Skills

Gain an understanding of the core attributes that define successful leaders.

Building Trust

Learn the connection between leadership and trust and how to build and maintain trust with your team.

Leadership Transition

Make the transition from individual contributor to leader by developing the skills and mindset needed for effective leadership.

Improved Communication Skills

Improve your ability to communicate meaningfully, build rapport, and influence others through effective verbal and non-verbal communication techniques.

Leading Change and Innovation

Develop the skills to manage and lead change within your organization, including understanding the roles and responsibilities involved in the change process.

Delivery Methods

We work with organizations to create a customized training solution, and we deliver the courses nationwide in a variety of formats. Our training program can be delivered in-person or virtually depending on your company’s needs. Training sessions can be delivered in half-day, full-day, or one-day workshop formats.

Prior to training, ERC performs an assessment of your organization’s needs to recommend the right structure and content. Modules can be customized based on the needs of your organization and training participants.

Traditional Classroom Format

Our traditional classroom format can be delivered at your organization, a facility of your choice, or at ERC’s Training Center. This format is best suited for small groups with no more than 25 people per class.

Virtual Format

Our virtual format is delivered live and can accommodate larger groups.

Led by Experienced Trainers

While some supervisory training programs are led by trainers who have never been in a supervisory role, ERC’s trainers bring decades of on-the-job supervisory, management, and leadership experience.

Our trainers pride themselves on being able to connect with today’s supervisors and frontline managers on the challenges and opportunities of the job.

Tom Ault

Tom Ault

bio photo of ERC Trainer Chris Powers

Chris Powers

bio photo of ERC Trainer Nada Djordjevich

Nada Djordevich

Damon Linder

Damon Lindor

Frequently Asked Questions

An individual is generally defined as having “high potential” based on several key criteria that distinguish them from their peers. High-potential employees are those who not only perform exceptionally well in their current roles but also demonstrate the capacity for future leadership and contributions to the organization’s success. Here are some specific attributes and qualities that define a high-potential individual:

    • Consistent High Performance: High-potential employees consistently deliver outstanding results and exceed performance expectations. They are not just top performers but also maintain their performance over time.
    • Leadership Abilities: These individuals exhibit strong leadership abilities, even if they are not currently in formal leadership positions. They take initiative, influence their peers positively, and are capable of guiding teams towards achieving goals. Their natural inclination towards leadership roles is a clear indicator of their potential for growth.
    • Strengths and Talents: Talented employees identified as high-potential have a unique combination of skills and strengths that align with the company’s strategic goals. They possess a high degree of self-awareness and continuously seek opportunities to improve their skills.
    • Alignment with Company Culture: High-potential individuals are aligned with the company’s culture and values. They embody the behaviors and attitudes that are essential for the organization’s success and are often seen as role models within the company.
    • Curiosity and Desire to Learn: They demonstrate a strong desire to learn and adapt. Their curiosity drives them to seek out new knowledge and experiences, making them highly adaptable to change and capable of navigating complex and ambiguous environments.
    • Potential for Growth: High-potential employees show a clear trajectory for future growth. They are not only ready for the next step in their careers but also have the potential to assume more significant responsibilities in the future. Their ability to grow within the organization is evident through their strategic thinking and innovative problem-solving skills​.