Facing high turnover rates, short employee tenure, and unmotivated employees? This course for managers and supervisors covers the best ways to connect with employees, understand their needs, and improve retention rates among top-performing employees.
Course Overview
Having engaged employees is no longer a “nice to have”—it drives higher productivity and reduces turnover rates. Learn practical steps for building a work environment where everyone feels appreciated and motivated.
An Introduction to Employee Engagement
- Overview of the current landscape of engagement, retention, and voluntary turnover.
- Why engaging your workforce is important to organizational success.
Understand Motivating Factors
- Learn the key qualities and characteristics of skilled workers.
- Discover data on the top job attributes of high-performing employees.
Why Talent Stays and Why It Leaves
- Identifying key factors that influence an employee’s decision to stay or leave.
- Career development opportunities
- Work-life balance
- Recognition and rewards
- Strategies to engage and retain the best candidates.
Strategies and Tools for Engagement and Retention
- Practical approaches to build loyalty, productivity, and satisfaction among employees.
- A focus on communication, recognition and feedback, professional development, and work-life balance to impact engagement.
Building Relationships and Rapport with Others
- Techniques for building relationships that increase employees’ level of engagement.
- Tactics like one-on-one meetings, active listening techniques, coaching, and keeping open lines of communication.
Get Training Details & Pricing
Contact us for information about pricing, program details, or to schedule training.
Who Should Register for this Employee Engagement Course
New Managers and Supervisors
Newly promoted or hired managers and supervisors often face challenges in transitioning from being part of a team to leading one. This training will help develop skills for building strong relationships, understanding team dynamics, and effectively engaging employees right from the start.
Managers and Supervisors Facing Retention Challenges
Organizations that have noticed a trend of high turnover with their managers or supervisors will find this training particularly beneficial. It focuses on identifying why talent leaves and provides strategies for creating an environment that retains top performers rather than losing them.
Proactive Organizations
Managers and supervisors eager to transform their organizational culture into one where every employee feels valued, heard, and motivated will benefit from this training. Managers will identify and use their personal leadership style to build connections, improve employee satisfaction, and engage their team members.
Key Learning Outcomes
Developing Talent Retention Strategies
Attendees will learn how to effectively retain top performers.
Building Effective Relationships Within Teams
This training gives managers the skills needed to build rapport and trust among team members.
Understanding Drivers of Employee Turnover
Attendees will learn the primary reasons that employees leave organizations, helping them address these issues proactively.
Implementing Engagement Strategies
Managers will walk away with practical tools and techniques for boosting employee satisfaction that they can apply with their team.
Delivery Methods
We work with organizations to create a customized training solution, and we deliver the courses nationwide in a variety of formats. Our training program can be delivered in-person or virtually depending on your company’s needs. Training sessions can be delivered in half-day, full-day, or one-day workshop formats.
Prior to training, ERC performs an assessment of your organization’s needs to recommend the right structure and content. Modules can be customized based on the needs of your organization and training participants.
Traditional Classroom Format
Our traditional classroom format can be delivered at your organization, a facility of your choice, or at ERC’s Training Center. This format is best suited for small groups with no more than 25 people per class.
Virtual Format
Our virtual format is delivered live and can accommodate larger groups.
Led by Experienced Trainers
While some supervisory training programs are led by trainers who have never been in a supervisory role, ERC’s trainers bring decades of on-the-job supervisory, management, and leadership experience.
Our trainers pride themselves on being able to connect with today’s supervisors and frontline managers on the challenges and opportunities of the job.
Tom Ault
Chris Powers
Nada Djordevich
Damon Lindor
Frequently Asked Questions
A disengaged teamwill show signs of reduced effort in tasks, increased time taken to complete projects, and overall lower levels of engagement seen through lackluster participation in meetings or company events. These signs reflect a growing disconnect between employees, leadership, and the organization’s goals and values.
Workplace culture shapes the daily experiences and attitudes of workers. A positive culture creates a sense of belonging and purpose, naturally leading to higher levels of motivation and commitment.
Conversely, a company lacking a culture of engagement can lead to disconnection and dissatisfaction among employees, often resulting in higher rates of absenteeism and even turnover.
Put simply, an engaged workforce is more motivated and productive. This often leads to better service for customers and a superior customer experience. This positive interaction with customers not only improves client satisfaction but also contributes to improved financial performance of the company through increased loyalty and sales.
