Highland Heights, OH – ERC Senior Vice President Carrie Morse has been named to the Board of Directors of Dress for Success Cleveland, a nonprofit that helps women break the cycle of poverty by supporting them in the working world.
NEO Employer Best Practices Report: Recruiting, Selection & Onboarding

With historically low unemployment, employers are challenged to find their next new hire, or even more challenging, their next top-performing new hire. Join ERC, the creator and producer of NorthCoast 99, on October 22 from 9 to 10:30 a.m. for our featured research event – NEO Employer Best Practices Report: Recruitment, Selection, and Onboarding.
ERC’s Pyles & Ault Certified in Myers–Briggs Type Indicator Step II

ERC is pleased to announce that Susan Pyles, Director, Consulting & Member Services, and Tom Ault, Director, Technical Training & Senior Consultant, have been recently certified in Myers–Briggs Type Indicator® (MBTI) Step II™.
Discuss Staff Development & More at Ask the Expert: MyBoard

Please join us on August 7, 2019 at ERC from 9 to 10 a.m. as we host MyBoard Advisors for a discussion on increasing your revenue, developing your staff, preparing exit strategies, and creating more value for your organization. This complementary event begins with breakfast and networking at 8:30 a.m.
ERC’s Kelly Keefe Selected for Leadership Cleveland Class of 2020

We’re excited to announce that ERC President Kelly Keefe has been selected for the Leadership Cleveland Class of 2020! Kelly will join a community of 1,800 leaders who have participated in the program over the past 41 years.
10 Things to Put on Your HR Spring Cleaning Checklist

Spring has sprung, and it’s (almost) time to put away your winter coat. During any workplace season, it’s easy in HR to get caught up in managing the day-to-day, so we’ve put together a list of items you should consider adding to your master clean-up list.
HR Communication Skills: Becoming a Trusted Advisor

As HR leaders and professionals continue to fight for (and maintain) their seat at the table, it’s important to move beyond just being an expert into a role of being a trusted advisor to the organization.
How to Re-Engage Employees Who Are Ready to Leave

Do you currently have an employee who has one foot out the door? There are endless reasons for voluntary turnover, and data from ERC’s 2018 NorthCoast 99 Top Performer Survey specifically identifies four of the most commonly cited sources of disengagement.
Helping Employees Succeed: Managing Below-Average Performance

Whether you work for a Fortune 500 company or a small mom-and-pop machine shop, chances are performance reviews aren’t very high up on the list of your employee’s favorite things to do at work. Whatever the shortfalls, perceived or real, of the performance management process at your organization, the angst around reviews is only magnified when working through the process with employees who receive less than stellar ratings.
How to Improve the Emotional Intelligence of Your Leaders

Emotional intelligence is the ability to manage ourselves and our relationships effectively. Emotional Intelligence (EQ) is also an important indicator when it comes to performance prediction. EQ is responsible for 58% of your performance (Travis Bradberry).
13 New Year’s Resolutions for HR Professionals

A new year brings New Year’s Resolutions. The most common personal resolutions are to be more health conscious, work out more, and spend more time with friends and family. But what about your professional life?
5 Ways to Spot & Develop an Emerging Leader

Your emerging leaders are your rising managers and leaders in the making. But how do you spot an emerging leader and then develop them into a leadership role? Picking the right people and training them the right way is essential. That’s why we’ve provided five (5) qualities these talented employees usually embody plus 5 ways to develop them.