Events from ERC

Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and others' communication styles and preferences. They will also learn and discuss the following topics: Meaningful communication as a ... Read more

Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and others' communication styles and preferences. They will also learn and discuss the following topics: Meaningful communication as a ... Read more

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this virtual, instructor-led training, participants will learn and discuss the following topics: The Performance Management Cycle and Partnership SMART goals ... Read more

In this virtual, instructor-led course, we’ll explore the ways being a leader differs from being a manager. Making the transition from manager to strategic leader requires an adjustment to your standard way of thinking to one that is more critical and calculated. Attendees will dive into the defining qualities of a strategic leader and learn ... Read more

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

Supervisors and managers have a shared responsibility with HR in making sure that their interactions and relations with employees are compliant with federal and state employment laws, and supportive of a positive workplace culture.  In this virtual, instructor-led training, participants will learn and discuss the following topics: Overview of the legal landscape Workplace discrimination and ... Read more

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more

Frontline supervisors are the first line of defense in retaining talent and preventing employee turnover. In this virtual, instructor-led training, participants will learn and discuss the following topics: The war for talent Talent is your invaluable asset YOUR talent Why talent stays (and why talent leaves) The leader’s role Strategies and tools for engagement and ... Read more

Managers and supervisors are expected to achieve business objectives not necessarily through their own technical expertise but through their teams. That’s why it is mission-critical for your managers to develop strong leadership, delegation, and project management skills. Rooted in years of research and data-driven insights, ERC’s Supervisory Series Development Path equips supervisors and managers with ... Read more

Supervisors and managers must help employees manage their time, priorities, and projects, in addition to their own. One common pitfall supervisors and managers face is not asking for help and continuing to manage everything themselves. In this virtual, instructor-led training, participants will learn delegation skills and discuss the following topics: Identifying your accountabilities Setting priorities ... Read more

Supervisors and managers must help employees manage their time, priorities, and projects, in addition to their own. One common pitfall supervisors and managers face is not asking for help and continuing to manage everything themselves. In this virtual, instructor-led training, participants will learn delegation skills and discuss the following topics: Identifying your accountabilities Setting priorities ... Read more