Events from ERC

Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this virtual, instructor-led training, participants will learn and discuss the following topics: The Performance Management Cycle and Partnership SMART goals ... Read more

Founded and produced by ERC, NorthCoast 99 is an annual awards program & event in its 25th year that recognizes 99 great Northeast Ohio workplaces for top talent.  Register for our virtual What It Takes to Win event to learn what's new with the 2023 NorthCoast 99 application, reports, and program. We'll also provide tips ... Read more

Taking on a role in Human Resources is no small feat. Whether someone is new to human resources or needs a refresher on the fundamentals, our Human Resources 101 program covers the basic components for success in any HR role. This virtual, instructor-led training course helps employees build the right set of skills and knowledge ... Read more

On any given day, managers and supervisors regardless of tenure, industry, or organization are challenged to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set to both tackle issues and build on successes. The first step to becoming a ... Read more

Managers and supervisors regardless of tenure, industry, or organization are challenged daily to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set. Rooted in years of research and data-driven insights, ERC’s Supervisory Series Development Path equips supervisors and managers ... Read more

On any given day, managers and supervisors regardless of tenure, industry, or organization are challenged to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set to both tackle issues and build on successes. The first step to becoming a ... Read more

Managers and supervisors regardless of tenure, industry, or organization are challenged daily to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set. Rooted in years of research and data-driven insights, ERC’s Supervisory Series Development Path equips supervisors and managers ... Read more

Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and others' communication styles and preferences. They will also learn and discuss the following topics: Meaningful communication as a ... Read more

Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley's DiSC assessment to become more aware of their own and others' communication styles and preferences. They will also learn and discuss the following topics: Meaningful communication as a ... Read more

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. In this virtual, instructor-led training, participants will learn and discuss the following topics: Definitions of conflict, benefits, and consequences Costs and causes of conflict Conflict management styles Strategies to manage and ... Read more

Managing and documenting an employee’s performance is an essential function of a supervisor’s role. This ongoing process begins as soon as a supervisor or manager has started working with the employee to establish goals. In this virtual, instructor-led training, participants will learn and discuss the following topics: The Performance Management Cycle and Partnership SMART goals ... Read more

In this virtual, instructor-led course, we’ll explore the ways being a leader differs from being a manager. Making the transition from manager to strategic leader requires an adjustment to your standard way of thinking to one that is more critical and calculated. Attendees will dive into the defining qualities of a strategic leader and learn ... Read more