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Communication Skills – AM (Supervisory Series: Fundamentals)
January 23 @ 9:00 am - 12:00 pm$225
Oftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley’s DiSC assessment to become more aware of their own and others’ communication styles and preferences. They will also learn and discuss the following topics:
- Meaningful communication as a supervisor
- Importance of building relationships and rapport with others
- Influences of body language and tone of voice on verbal communication
- Active listening skills
- Social style awareness and how to adapt to others’ styles for more effective communication
Participants will also receive job aids and resources to apply the skills and implement the best practices they learn.
Are you an ERC Member? Members get 10% off with Coupon Code: ERCMEMBER10
Contact us to learn how your employer can become an ERC member
Bring this training to your organization for your group of 10 or more. Contact ERC to learn more.