Employee Engagement Surveys & Consulting
Whether you’re launching your first survey, building upon ongoing improvement, or addressing specific challenges like low retention or morale, we guide you through every step so you can turn insights into practical, meaningful, change that moves your team forward.

30-Minute Employee Engagement Consultation
Talk through your employee engagement challenges and get practical answers and advice from an expert.
We Don’t Just Run Surveys,
We Help You Identify What Matters and Take Action
We stay with you from survey design through implementation and next steps.
Unlike providers or technology platforms that give you a report or a dashboard and walk away, we work alongside you. We explain what your data means compared to other organizations and guide you through action planning so you know exactly where to focus.

Surveys Proven to Predict Engagement
When you work with ERC, you get validated, proven survey questions that actually predict engagement. We help you understand what the results mean in the context of your specific challenges, whether that’s turnover in a particular department, culture concerns after organizational change, or leadership effectiveness issues.
How We Do It

Expert Interpretation and Actionable Recommendations
We don’t hand you a report and disappear. Our experts analyze your results, benchmark them against hundreds of organizations and thousands of employees in our database, and walk your leadership team through what the data means and where to focus.
How We Do It

We Handle Everything (and Connect You to Real Solutions)
From kickoff to action plan, we manage the entire survey process so it’s easy for you. And when results point to specific needs, we can connect you to training, consulting, or other solutions to address what you’ve uncovered.
How We Do It
What’s Measured
12 Research-Backed Predictors of Employee Engagement
Our employee engagement surveys are grounded in validated research and a proven methodology. We measure the employee experience factors that actually drive engagement so your results are reliable, clear, and easy to act on.
Every category we measure is tied to what matters most: helping your people stay connected, motivated, and performing at their best.

Leadership
How employees perceive organizational leadership and direction
Job Design & Challenge
Whether work is meaningful, interesting, and appropriately challenging
Training
Access to development opportunities and skill building
Recognition & Rewards
How employees feel valued and appreciated
Supervision
Quality of direct manager relationships and support
Psychological Safety
Ability to speak up, take risks, and be authentic
Coworker Cohesion
Team dynamics and peer relationships
Value & Innovation
Feeling heard and able to contribute ideas
Performance & Alignment
Clarity on expectations and connection to company goals
Growth & Development
Career progression and learning opportunities
Autonomy
Freedom to make decisions and control how work gets done
Overall Employee Engagement
Commitment, enthusiasm, and discretionary effort
Survey Tools Matched to Your Goals
We offer multiple survey formats depending on how deep you want to go. Not sure which one is right for you? We’ll help you decide based on your goals, timing, and what you’re trying to understand.

Standard
Best for: Comprehensive, annual or bi-annual insights
Measures engagement drivers, culture, leadership, and overall employee experience
Ideal for establishing baselines and informing long-term strategy

Pulse
Best for: Quick feedback
Short, targeted surveys used throughout the year
Helps organizations monitor progress and respond quickly

eNPS
Best for: Employee loyalty and advocacy
Simple, powerful measure of how likely employees are to recommend your organization
Often paired with open-text feedback for deeper insight
Our Employee Engagement Consultants
Susan Pyles
Susan has more than 20 years of achievements in talent management and assessment, performance management, employee experience, HR analytics, leadership development, coaching, and workforce planning.
She is a member of the HR Leadership Group and carries nearly a dozen certifications, including Myers–Briggs Type Indicator® (MBTI®): Step I™ & Step II™, DiSC, 360 Leadership Assessment (Zenger Folkman), Emotional and Social Competency Inventory (The Hay Group), and Predictive Index
Samantha Vance
Sam works with data to provide employers with insights into practices that create and support great workplaces. She manages both internal and client surveys and is a key contributor to our employee engagement practice.
Sam earned her master’s degree in industrial-organizational psychology research from Cleveland State University. She holds a bachelor’s degree in psychology and a minor in business administration from Ohio University. Sam is certified in 21st Century Leadership.
Kaylyn Hampshire
Kaylyn analyzes data to provide organizations with insights into practices that build and support great workplaces. She designs, administers, and interprets surveys and assessments.
Kaylyn earned her master’s degree in industrial organizational psychology from the University of Akron and her bachelor’s degree in psychology from the University of Central Florida.
Frequently Asked Questions (FAQ)
An annual survey is common practice, with some companies opting for bi-annual or even quarterly eNPS surveys to monitor engagement levels more regularly.
Employee engagement surveys are important because they provide a comprehensive look at employee engagement levels within an organization. By collecting data on key metrics such as job satisfaction, communication, and work-life balance, organizations can gain valuable insights into the health of their workplace culture. These insights can then be used to make informed decisions that improve employee satisfaction, productivity, and retention. In essence, an employee engagement survey is a vital tool for organizations looking to optimize their workforce and drive success.
Improving staff engagement starts with understanding the drivers of engagement unique to your organization. Once these drivers are identified, they should be incorporated into a comprehensive employee engagement strategy. This strategy may include improving communication channels, offering professional development opportunities, recognizing and rewarding employee achievements, and fostering a positive company culture. Additionally, regular check-ins and surveys can be used to gauge employee engagement levels and gather feedback on what is working well and where improvements can be made. By taking these steps, organizations can create a more engaged and motivated workforce.
As a third party, ERC’s employee engagement surveys are guaranteed to be anonymous. They do not collect any personally identifiable information, ensuring responses cannot be traced back to individual employees. This anonymity can significantly increase the response rate, as employees feel more comfortable providing honest and open feedback.
ERC provides a proven survey template that has been researched and correlated with measuring employee engagement effectively. Our standard questions cover key areas of engagement, and organizations can customize the survey by adding custom questions that reflect organization-specific terminology and analysis by relevant demographic groups. This approach ensures that the survey is reliable and relevant to your organization.
Yes, employee engagement can significantly impact absenteeism. Engaged employees are generally more committed to their work and their organization, and this commitment often translates into better attendance. When employees are engaged, they are more likely to feel a sense of responsibility towards their team and their tasks, which can reduce the likelihood of absenteeism. On the other hand, disengaged employees may lack the motivation to come to work, resulting in higher rates of absenteeism. Therefore, organizations looking to reduce absenteeism should consider investing in strategies to improve employee engagement.
Yes, employee engagement has a significant positive impact on productivity. Engaged employees are more motivated, committed, and invested in their work, which naturally leads to higher levels of productivity. They are likely to put in extra effort, take pride in their work, and aim to exceed expectations. In contrast, disengaged employees may do the bare minimum required, leading to lower overall productivity. Numerous studies have shown a clear correlation between high employee engagement and increased productivity, highlighting the importance of fostering a positive, engaging work environment.
Yes, employee engagement plays a pivotal role in improving retention. Engaged employees, who feel aligned with their career goals and connected to the organizational culture, are more likely to remain loyal to a company. Their emotional and professional investment in the organization means they are less likely to seek opportunities elsewhere. A positive organizational culture that prioritizes employee engagement not only ensures job satisfaction but also nurtures employees’ aspirations and ambitions, further solidifying their intent to stay with the company long-term.
Get Pricing or More Information
Get pricing for ERC’s Employee Engagement Consulting and Surveys. Have questions? Speak with an expert to learn more.


