Compensation Data for a Field Service Technician in Ohio
Compensation data breakouts:
- Location (example: Cleveland, Akron, Ohio, National)
- Company Size (number of full-time employees)
- Industry (industry-specific or all industries)
- Years of Experience
- Education
Data included in each report:
- Base Compensation (Salary or Wage)
- Total Compensation
- Bonus
- Long-term Incentives
- Job Description
- Competencies/Skills
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Job Description
Overview
- Installs and repairs electrical or electronic equipment, such as computers, robot controllers, end of arm tools, conveyors, and parts orienters, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required,
- applying knowledge of electronics, electrical circuits, mechanics, pneumatics, hydraulics, and programming.
- Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
Typical Functions
- Discusses assignment with customer’s representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
- Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
- Conducts routine preventative maintenance according to established guidelines and schedules.
- Locates and replaces faulty printed circuit boards.
- May train customer’s staff in operation of equipment.
- May repair faulty printed circuit boards.
- May be on-call and perform emergency repairs during off-business hours.
Similar Positions
There are several positions that share similar responsibilities to a Field Service Technician, including:
- Service Technician
- Field Technician
- Maintenance Technician
- Repair Technician
- Field Engineer
- Field Service Engineer
- Technical Support Specialist
- Field Operations Technician
Experience and Education
To be a successful Field Service Technician, relevant experience is typically required. This includes hands-on experience in technical fields related to the industry or equipment being serviced, such as electronics, mechanical systems, telecommunications, or information technology.
A strong understanding of equipment installation, maintenance, troubleshooting, and repair procedures is crucial. Proficiency in using diagnostic tools, equipment manuals, and technical specifications is essential.
Additionally, experience in customer service and problem-solving is valuable for effectively interacting with customers, resolving issues on-site, and providing excellent service. Knowledge of safety protocols and the ability to work independently and adapt to changing situations are also important aspects of the Field Service Technician role.
Competencies and Skills
- Technical expertise
- Diagnostic skills
- Problem-solving
- Communication
- Time management
- Technical documentation
- Safety awareness
- Troubleshooting
- Teamwork
FAQ
An electrician can certainly transition into a Field Service Technician role. Electricians possess a strong foundation in electrical systems and installations, which aligns with the technical knowledge required for field service work. They often have experience troubleshooting electrical issues, performing repairs, and ensuring compliance with safety standards.
By building on their electrical expertise and expanding their skills to cover additional equipment or systems, an electrician can effectively transition into a Field Service Technician role. They may need to gain familiarity with specific equipment, technologies, or industries they will be servicing, as well as develop strong customer service and communication skills to provide on-site support to clients.
With their background in electrical work, electricians can bring valuable technical knowledge and problem-solving abilities to excel as Field Service Technicians.
Through frequent polls and surveys, ERC offers a comprehensive collection of recent, reliable data covering workplace practices, employee compensation, benefits, wages, and salaries from local, regional, and national samples.
While “free” compensation data can be found on the web, here’s why you should be cautious:
- Validity — Often “free” salary data is collected from anyone willing to participate or share information. This means you don’t have a good sense of how big the sample size is, the geography of the data, or the type or size of organizations from which the data is being collected.
- Recency — ERC’s survey data relies on regular and consistent participation to ensure that the data is recent, while “free” pay data sources may provide data that is many years old.
