Conflict Resolution Training for Supervisors & Managers
Develop the critical conflict resolution skills that managers need today.
See a real trainer in action, download a sample workbook, and access the full curriculum.
Preview Our Supervisor and Manager Training
See an ERC trainer in action
Watch a video of a real trainer instructing a training course.
Download a sample workbook
Preview a participant workbook and see examples of lessons and activities.
Access training program outline
See full training program details and share with your team.
Free Course Preview
See a real ERC trainer in action, download a sample workbook, and access the full training program outline.
Help your new managers and supervisors develop conflict resolution skills.
Our curriculum has been designed to address the most common challenges managers and supervisors face in today’s workplace. This training is ideal for onboarding new managers or supervisors, or training seasoned managers or supervisors.
Role of the Supervisor
Communication Skills with DiSC
Problem Solving and Decision Making
Managing Employee Performance
Employment Law for Supervisors
Engaging and Retaining Your Talent
Conflict Management
Planning and Managing the Work
Leading and Working with Teams
Leading and Managing Change
Increasing Workplace Accountability
Professionalism and Respect in the Workplace
“The participants were blown away at how practical and immediately applicable the training was.”
Jerry Gilin, DRB Systems, LLC
Get a Free Course Preview
Real Trainers.
Real Experience.
While some training programs are led by instructors who have never been in a supervisory role, ERC’s trainers bring decades of on-the-job supervisory, management, and leadership experience.
Our trainers pride themselves on being able to connect with today’s supervisors and frontline managers on the challenges and opportunities of the job.
Tom Ault
Chris Powers
Nada Djordevich
Damon Lindor
In-Person at our Training Center
ERC can support groups of up to 25 supervisors in our Training Center in Northeast Ohio.
In-Person at your Location
Our trainers can come to your location or a location of your choice.
Virtual or Webinar
Our virtual format is delivered live and can accommodate larger groups.
Delivery Methods to Fit Your Needs
Our Supervisory programs offer multiple training delivery options.
In addition to delivery method, each training program is customized based on your organization’s needs, including scheduling and session duration.
